Privacy Policy
1. Introduction
Your privacy matters to us. This Privacy Policy explains how A One Patti Chitral collects, uses, stores, and protects your personal information when you visit our website or make a purchase. We respect your data and handle it with care.
2. Information We Collect
We collect the information that helps us process your orders and provide better service. This includes:
- Name
- Email address
- Phone number
- Delivery address
- Payment details
- Items you view or add to cart
- Messages you send us on WhatsApp or email
We do not collect unnecessary data.
3.How We Use Your Information
We use your information to provide smooth and reliable service. This includes:
- Processing and delivering your orders
- Contacting you for order updates
- Providing customer support
- Improving our website and services
- Sending you updates or offers if you request them
We do not sell or share your information with other companies for marketing.
4. Payment and Security
All payments made on A One Patti Chitral are handled through secure and trusted payment methods.
We do not store your debit or credit card information on our servers.
5. Cookies
Our website uses cookies to improve your shopping experience. Cookies help us:
- Save your cart items
- Understand website usage
- Load pages faster
You can disable cookies in your browser settings if you prefer.
6. Sharing Your Information
We only share your information when it is necessary to deliver your order. This includes sharing your address and phone number with the courier service.
We do not share your personal data with third parties for advertising.
7. Data Protection
We take steps to protect your information from misuse or unauthorized access.
Your data is stored securely and only used for legitimate business purposes.
8. Your Rights
You can request to:
- Update your personal information
- Correct an error in your details
- Ask what data we have about you
- Request deletion of your data after order completion
To make any request, contact us.
9. Data Retention
We keep your information only as long as necessary.
Order details are kept for record keeping and support.
Messages or emails are deleted when no longer needed.
10. Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect data from minors.
11. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us through:
- Email: aonepattihousechitral@gmail.com
- Phone or WhatsApp: +92 324 056 8857
